Hi! Welcome to Sonia'sYSL Global Consulting
Executive Summary
- . Highly self-motivated, performance-focused well-rounded business professional credited with enhancing corporate business productivity and increasing revenue. Enthusiastic and entrepreneurial.
- . Years of experience in contracts negotiation and analysis, business development, partnership and distributorship relations development and management, finance/accounting, operations, projects/contracts management, HR/benefits administration/management, marketing and sales and customer services, database design/management and search.
- . Acknowledged for outstanding ability to identify business opportunity, business analysis, developed effective business operational system, delivered financial reports accurately in a timely manner.
- . Set both team and individual records for achieving competitive business performance and exceeding significant revenue growth. A team and an A-player with strong work ethics. Detailed and result-oriented, highly organized.
- . Fluent in Mandarin Chinese, Taiwanese and English. Limited conversational in Japanese, Cantonese, and Korean.
Professional Experience
Founder & Managing Director (2009 to Present)
YSL Global Consulting, N. Bethesda, MD (Provides accounting/finance/operations, HR, payroll, project management, bookkeeping services. Serves as Controller, Comptroller, Finance Director, Communications Officer, Operations Director, Executive Director, Bookkeeper for clients in both private sector and not-for-profit organizations in the industry of CRM consulting, government contracting, legal marketing, travel agency, health/wellness product company, engineering and construction company, transportation and non-profit organization)
* Involved with executive policies establishment, execution and management.
* Business development, contracts negotiation and management. Business partnership relations management. Managed finance /accounting/operations including cash management, budgeting, financial statements, reports, analyses, government tax accounts management, bookkeeping and audit accounting.
* Developed and implemented new operational systems, new policies and business performance monitors.
* Successfully helped business merger and acquisition by providing a variety of business analyses such as competitive analysis, capacity analysis, payroll analysis, productivity analysis, P&L and Balance Sheet.
* HR management includes hiring, training, employee performance evaluation, benefits administration/management and payroll.
* Analyzed health insurance and 401K plans to save company's expenses.
* Advised and assisted small business to obtain minority business certification, MWBE, 8(a) certifications.
* Helped set up marketing events to increase company's market exposure and sales growth.
* Educated individual personal finance management such as debt consolidation, securing mortgage loan and so on.
Assistant Director of Operations (2008 – 2009)
NASDCTEc, Silver Spring, MD (Federal sponsored nonprofit organization advocating career technical education)
* Managed finance, marketing, HR and benefits administration.
* Cleaned up 5 years of membership data, performed AR, and streamlined meeting registration/payment process.
* Designed RFP metrics to evaluate vendors’ bids for a project.
* Participated in setting up organizational objectives and goals for finance, operations development and strategic planning.
* Managed financial reporting and operational policies including personnel, reimbursable expenses and timesheets to be in compliance with nonprofit and federal regulations.
* Managed budget planning and process.
* Assisted the preparation of annual audit, liaised with external auditors, and CPA firm to comply with non-profit audit OMB A-133.
* Executed fiscal management including credit card account process and reports, monitored bank/investment accounts, performed cash flow management, monitored and reported on business accounts, grant payments, profit-sharing, balance sheet accounts, fixed asset accounts, W9, 1099, 990 and other.
* Established a collaborative business relationship with CPA accounting firm, legal counsel, health insurance providers, hospitality industry, investment broker, private business partners, staffing firm, and others.
* Streamlined and structured the process for the annual meeting (800-1200 people) working with states government, hotels, vendors, speakers and support teams.
Marketing & Business Development Manager (2004 – 2008)
PHI Engineering Co., Bethesda, Maryland (An engineering/construction company)
* Initiated and generated job costing and project P&L for each project’s performance analysis.
* Implemented a new payroll processing and quarterly taxes filing system.
* Successfully negotiated and managed contracts with customers/subcontractors exceeding $1 million in revenue.
* Expanded business in the public sector by participating a government big valued at over $2 millions.
* Increased company market exposure by assisting website development, generating company brochure, participating in promotional events and partnering with sub-contractors.
* Successfully won government approval to obtain a legal work permit for an employee.
Sr. Sales and Service Associate (2003 – 2004)
Chevy Chase Bank, Rockville, Maryland
* Recognized as the number one sales in few months serving at top performing branch in the area, and among top 20 in the area; services included daily banking operations, sales support, customer service, mortgage, business/personal loans and others.
* Earned high accolades by providing quality and trustworthy banking/financial product services to diversity groups.
Managing Director, E-Commerce Division (2000)
PC Home Online, Taipei, Taiwan (largest e-Commerce portal in Taiwan)
* Increased online earnings by 50% by teaming up with IT to design a new database search engine strategy.
* Established a strategic marketing program with B2B partners resulting in a record breaking magazine subscription rate.
* Implemented an extensive customer service training and educational program for the customer service team.
* Facilitated collaboration among a 30-person team including customer service, IT and products.
Manager, International Department (1996 – 1999)
FlySheet Information Services, Inc., Taipei, Taiwan (provider of database information services)
* Expanded business channels to 9 Asian countries.
* Established the first international database consortium project (BIOSIS Previews) in Hong Kong and South Korea which resulted in over $1 million in sales.
* Secured four major database licensing agreements with revenues in excess of $1 million.
* Negotiated a contract for BIOSIS (US company) with a Chinese company resulting in $200,000 in sales.
* Increased BIOSIS and FlySheet market exposure by adding over 50 distributors and customers network throughout the Asia Pacific Rim.
* Appointed as a consecutive and simultaneous interpreter for over 15 international conferences.
* Served as a liaison between company and potential business partners for public relations and business deals.
* Participated in developing English to Chinese database interface by teaming up with IT department.
Other experience includes working at Herbalife as a Supervisor for Distribution Relations Department 1995-1996. National Naval Medical Center Stitt Library as a Reference Librarian’s Assistant in 1994. Jones, Day, Reavis & Pogues as a Legal Secretary and Librarian 1992-1993. National Taiwan University Medical School Library as an Assistant to Reference Librarian 1988-1990. Was honorably appointed and served as MC twice for big events held by Graduate School Students Association of Taiwan at University of Maryland at College Park. Numerous awards received for academic and other talents excellence in schools.
Education
Masters of Business Administration, Johns Hopkins University GPA 3.5
Concentration on Marketing and Finance
Masters of Library and Information Science, U-Md. College Park GPA 3.3
Field study on Health/Medical Information Service at National Naval Medical Center
B.A. (with Honors) in Library Science, Fu-Jen Catholic University GPA 4.0
[Received numerous academic excellence awards.]
Professional Development
Technology Skills: MS Office Suite, QuickBooks Premier, Accountant, Enterprise, Pro, and Online versions, Microsoft Dynamics SL, Deltek, SalesForce, SharePoint, ACT, Replicon, Unanet, Access, Paychex, Paylocity, Bill.com, Pivot Table, VLookup, DACdb, MS Project Professional, SPSS, Lexis/Nexis, ABI Inform, Business and Industry, Gartner Research Services, MEDLINE, EMBASE, BIOSIS Previews, CANCERLIT, ERIC, LISA, OCLC, DIALOG, FirstSearch, HTML, MRIS.
Associations: Rotary Club of metroBethesda, District 7620 of Rotary International, National Association of Professional Women, Taiwanese Association of American Greater Washington Chapter, American Medical Library Association (inactive), American Marketing Association (inactive)